We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will never sell your personally identifiable information to anyone.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard for secure internet commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. Your credit card information for you internet order is not stored on our web server. It goes through a pci compliant credit card processing service with even technically being on our server. That is why you must enter your credit card infomration every time. Some of the individual stores, not using Mr. Jim's 21st Century Point of Sales System, may store your credit card information and you should contact them directly regarding their security policies.
Our sites also use "cookies" (small data files stored on your computer) and other tracking technologies to collect information about your visit to our sites. The cookies and tracking technologies we use do not capture personally-identifiable information. The information that is captured about your visit may be used in a variety of ways, such as to monitor and maintain information about your visits to our sites, to help us identify and address problems, to improve our sites, to analyze web traffic trends and to help protect the security and integrity of our sites. You may set your browser not to accept cookies or to notify you when you receive cookies, giving you the opportunity to decide whether to accept cookies. If you do not accept cookies, you may still use our websites, but your experience at our sites may be degraded.
We may also use pixel tags (also known as â€œclear gifs,â€� â€œWeb beaconsâ€� or â€œ1-by-1gifsâ€�) on our sites. These may be used in connection with certain pages of our sites or with email messages to measure the effectiveness of our communications and our marketing campaigns, to compile statistics about usage and response rates, and to assist us in resolving issues that may arise on our sites.
We use online advertising networks to serve ads on our behalf on third-party websites. These networks use both cookie and pixel tag technology to measure the effectiveness of ads for their clients, none of which contain personally-identifiable information. We limit these networks from using the information collected by these cookies and pixel tags for any purpose other than to assist us in our advertising efforts. You may also opt out of receiving targeted ads from many websites through the Network Advertising Initiative's Opt Out Tool.
For all orders which are received and paid for, all sales are final. Refunds will be investigated and handled on a case by case basis for orders which were never delivered, or in cases of extreme dissatisfaction. The refund policy is determined by that individual store operator and is up to his full discretion. There are occasions where charges for online orders are authorized but not put through. Those charges will drop off in 3 to 4 days. In no case can a refund be issued by the corporate headquarters. You must contact the operator of that location for any refund request. We can contact the operator for you as well but we cannot authorize a refund.